It's A Small World

I remember hearing that expression for the first time at Disneyland in Orange County. I may be wrong. I was 21 and enjoying some rides. I was bigger than many of the kids around me. At the time, I lived in Canada, and was attending college at the University of Western...

Want More New Business in 2016?

I had coffee the other day with a marketing consultant who shared an interesting thought with me: he feels that young account people today don’t really get to know their clients, and don’t know how to build relationships. He blamed it on the way agencies communicate...

Time In the New Normal.

I live in the New Normal.  I think I got here before a lot of people, when I started my marketing consulting business back in February 2001.  We had just witnessed the dot-com bubble, and 9/11 was coming up.  Maybe I have lived in the New Normal all my life. Time is...

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